Workshop

 We have 4 different specialized and certified workshops located in Tegucigalpa and San Pedro Sula.

Our workshop has a wide experience in electronics and appliances, we have over 10 years of experiences, we are certified with the different labels that we represent such as: LG, Oster, Indurama, West Point, Frigidaire, Daewoo, Philips, Panasonic ,Sony, Bose and  Samsung.

 

 

CUSTOMER SERVICE

 

Our customer service department was designed to interact with our customers through a differentiated and fast response.

 This department is available to resolve different cases such as delivery, complaint, and any other request made by our customers.

In our stores you will find high qualified trained people that will give you a prompt answer to your need.

We have a centralized call center that operates nationwide . Our customer service number is 2545-1919. Call us soon it will be a pleasure to help you

 

Education Center Lady Lee (CELL)

 

This Project was created with the purpose of gaining leadership within our company.  Equipped with several virtual boxes, credit and sales stands so that our  new employees  may be trained in a way that they  can learn each of the process in our  different departments.

A better service is what we claim through a differentiated value in our seek to be the # 1 company in Honduras.

This is a tool that will provide that confidence each of our employees need through practice, so that when they are on the store they can give the best of them, and provide our customers the best customer service.

We have an instructional center located in San Pedro Sula and soon  in Tegucigalpa.

+Guarantee     

 

This is a preventive program orientated ti prolong the living of our items, through the general supervision, cleanness and products needs.

Preventive Maintenance will help secure the quality of our products that are bought in our stores. This is possible thanks to our team of professionals technicians that will provide an excellent customer service.

We also manage a semestral monitoring through a call to assure the optimums use of their product. This program offers maintenance in periods of 2 – 3 years over the standard guarantee offered by the product.

 

 

GIFT CARD

 

Lady Lee continues offering more benefits to its customers, with the new gift card which comes to complement tha multiple services that only Lady Lee can offer.

The purpose of this new shopping option is to facilitate the lives of our customer through an easy and secure option.  With our new gift card our shopping experience are unlimited, our user can shop in any of our 16 stores nationwide. Lady Lee offers unique stores concepts such as  a first level technology store. Our gift cards are availabre from 200 to 15,000 lempiras.

Our gift card will be the perfect gift ! 

 

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